Caretaker
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Fulltime: 37hrs per week
Proposed Interview Date: TBC
We have an exciting opportunity for a Caretaker to provide a safe, secure and clean living environment for tenants within Housing with Care, Housing with Support schemes and general needs flat blocks.
Key Responsibilities Include:
- Undertake basic maintenance and simple DIY tasks within communal areas and properties.
- Carry out routine cleaning duties, including communal areas and window cleaning where required.
- Conduct regular checks on lighting, security features, and general condition of the scheme.
- Maintain good working relationships with tenants, providing a helpful and professional service.
- Act as a point of contact on-site, reporting issues, concerns, or repairs as appropriate.
For a full list of responsibilities please see the attached Role Profile
Our Ideal Candidate Will Have:
Educations and Qualifications:
- Good general level of education, including Maths and English (e.g. GCSEs or equivalent) (D).
- Willingness to undertake mandatory training (e.g. COSHH, Fire Safety) (E).
Experience:
- Experience of cleaning, caretaking, or similar janitorial duties (D).
- Experience of carrying out basic maintenance or DIY tasks (D).
- Experience working in a customer-facing environment (D).
- Experience supporting vulnerable or older people (D).
Skills, Knowledge and Abilities:
- Basic DIY and maintenance skills (E).
- Understanding of health and safety requirements in a residential or communal environment (D).
- Ability to work independently and as part of a team (E).
- Good communication skills with the ability to interact effectively with tenants and colleagues (E).
- Ability to keep simple records, including stock control (E).
- Flexible approach to work and willingness to adapt to service needs (E).
- Basic understanding of the needs of vulnerable and older people (E).
- Full UK driving licence and access to a vehicle (E).
Personal Attributes:
- Professional, reliable, and responsible in approach to work.
- Friendly and approachable with a strong customer focus.
- Takes pride in maintaining clean, safe, and well-presented environments.
- Able to use initiative and take ownership of tasks.
- Works collaboratively and supports colleagues across teams.
Please note this role is subject to a Basic Disclosure and Barring Service check
The Company
We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.
We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.
We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.
At Saffron
We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).
You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.
We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.
As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.
Our Strategy
Inspiring Organisation:
Outstanding colleague engagement
Inspiring Communities:
90% customer satisfaction
Inspiring Innovation:
Creating £3m of capacity to invest
Governance
We will operate in a culture where strong governance, compliance and risk assessment is business as usual.
Homes
We will actively manage our existing homes, and deliver new affordable housing to provide quality homes for current and future customers.
Our Benefits
Learning And Development
Time Off
Prioritising Mental Health
Aviva Pension Scheme
Health Schemes
Salary Sacrifice Schemes
Documents
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