Professional, Accountable
PACE
Collaborative, Evolving

Carbon Reduction Officer

Vacancy Salary £37,000 per annum
Vacancy Location Long Stratton, Norwich, Norfolk
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Fulltime: 37hrs per week – Fixed Term Contract (24 Months)
Proposed Interview Date: Friday 31st July (TBC)

Help create warmer, greener homes and make a real difference for our tenants.

We’re looking for a Caron Reduction Officer to support the delivery of our ambitious carbon reduction and home energy improvement programmes, including the Warm Homes: Social Housing Fund Wave 3 initiative. This is an exciting opportunity to play a key role in improving the energy efficiency of our homes, reducing fuel poverty and helping us achieve our sustainability goals.

What you'll be doing

  • Supporting the delivery of retrofit and decarbonisation projects across our housing stock.
  • Coordinating programme data, property information and project milestones to keep delivery on track.
  • Working closely with tenants, contractors, consultants and internal teams to ensure a positive customer experience.
  • Maintaining accurate records and supporting compliance with grant requirements and reporting obligations.
  • Assisting with site visits, surveys and quality checks to ensure works are completed to a high standard.
  • Monitoring programme performance, identifying risks and helping drive continuous improvement.

What we're looking for

  • Experience supporting housing, asset management, retrofit, planned works or similar property-related programmes.
  • A customer-focused approach with experience working with tenants in occupied homes.
  • Strong organisational skills with the ability to manage data accurately and meet deadlines.
  • Excellent communication skills and the confidence to build relationships with a wide range of stakeholders.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, Word and Teams.
  • A relevant qualification (or equivalent experience) in housing, construction, sustainability, energy, environmental management or project delivery.
  • A full UK driving licence.

For a full list of responsibilities please see the attached Role Profile

Why join us?

This is your chance to be part of a programme that delivers lasting social and environmental impact. You'll work with passionate colleagues and partners to improve tenants' homes, reduce carbon emissions and support a more sustainable future.

If you're organised, detail-focused and passionate about improving homes and communities, we'd love to hear from you.

Please note this role is subject to a Basic Disclosure and Barring Service check

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.


At Saffron

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

Inspiring Organisation:
Outstanding colleague engagement

Inspiring Organisation sets out the path to outstanding colleague engagement which we believe necessary to achieve 90% tenant satisfaction, and the actions we will take over the next year.

Inspiring Communities:
90% customer satisfaction

Inspiring Community sets out the path to increasing tenant satisfaction from 74% to 90%, and the actions we will take over the next year.

Inspiring Innovation:
Creating £3m of capacity to invest

Inspiring Innovation sets out the path to freeing up a further £3m per year that we believe necessary to invest in providing the best possible home, service and workplace, and the actions we will take over the next year.

Governance

We will operate in a culture where strong governance, compliance and risk assessment is business as usual.

Homes

We will actively manage our existing homes, and deliver new affordable housing to provide quality homes for current and future customers.

Learning And Development

Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses

Time Off

Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave

Prioritising Mental Health

Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins

Aviva Pension Scheme

Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover

Health Schemes

Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]

Salary Sacrifice Schemes

Cycle to work, and Tusker Car Scheme

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