Professional, Accountable
PACE
Collaborative, Evolving

Planned Improvements Surveyor

Vacancy Salary £43,000 per annum
Vacancy Location Long Stratton, Norwich, Norfolk
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Fulltime: 37hrs per week 
Proposed Interview Date: Week commencing 19th January (TBC)

We have an exciting opportunity for a Planned Improvements Surveyor to deliver a range of improvement and maintenance works by assessing properties, identifying the scope of required work, and preparing detailed works orders, specifications and drawings.

Key Responsibilities Include:

  • Deliver a range of planned improvement and maintenance projects, ensuring works are carried out safely, to specification, and to the required quality standards.
  • Carry out pre-, in-progress and post-inspections to verify quality, compliance and value for money. Provide technical advice and recommendations on property condition, proposed works and specifications.
  • Liaise with tenants, contractors and colleagues to coordinate works, resolve queries and maintain good communication throughout each project.
  • Monitor the delivery of works in-accordance with the contract management framework to ensure specification and contractual compliance.

For a full list of responsibilities please see the attached Role Profile

Our Ideal Candidate Will Have:

Educations and Qualifications:

  • A recognised HNC or Building Surveyor qualification or the equivalent experience (E).
  • Professional membership, working towards, or ability to complete, membership of a relevant body (e.g. RICS, CIOB, CABE, CIH) (D).

Experience:

  • Relevant experience of overseeing works programmes.
  • Proven experience delivering planned maintenance, refurbishment, or improvement projects within housing, construction, or a related field (E).
  • Experience preparing specifications, schedules of work, and tender documentation (E).
  • Experience carrying out property inspections and assessing the quality and value of completed works (E).
  • Experience analysing and reporting on compliance or performance data (D).

Skills, Knowledge and Abilities:

  • Sound knowledge of building construction, materials, defects, and relevant legislation (including Building Regulations, CDM, and health & safety) (E).
  • Experience working within social housing, local authority, or similar asset management environments (D).
  • Ability to communicate effectively with residents, contractors, and colleagues at all levels (E).
  • Excellent communication and interpersonal skills, possessing the ability to liaise with various audiences both in writing and verbally (E).
  • Able to work as part of a team and able to work independently without the need for close supervision (E).
  • Excellent time management skills, including an ability to prioritise workload and meet agreed deadlines (E).
  • Ability to identify, develop and deliver solutions to problems that are sensible, practical and proportionate to the risk (E).
  • Knowledge of procurement processes and contract administration (D).
  • Excellent IT skills to include Microsoft Word, Excel, Outlook and Teams.

Personal Attributes:

  • Possess a high level of accuracy and attention to detail.
  • Full UK driving licence and access to a vehicle for site visits.

Please note this role is subject to a Basic Disclosure and Barring Service check

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.


At Saffron

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

Inspiring Organisation:
Outstanding colleague engagement

Inspiring Organisation sets out the path to outstanding colleague engagement which we believe necessary to achieve 90% tenant satisfaction, and the actions we will take over the next year.

Inspiring Communities:
90% customer satisfaction

Inspiring Community sets out the path to increasing tenant satisfaction from 74% to 90%, and the actions we will take over the next year.

Inspiring Innovation:
Creating £3m of capacity to invest

Inspiring Innovation sets out the path to freeing up a further £3m per year that we believe necessary to invest in providing the best possible home, service and workplace, and the actions we will take over the next year.

Governance

We will operate in a culture where strong governance, compliance and risk assessment is business as usual.

Homes

We will actively manage our existing homes, and deliver new affordable housing to provide quality homes for current and future customers.

Learning And Development

Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses

Time Off

Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave

Prioritising Mental Health

Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins

Aviva Pension Scheme

Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover

Health Schemes

Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]

Salary Sacrifice Schemes

Cycle to work, and Tusker Car Scheme

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